| Resumo: | During its redemocratization process, Brazil was the stage for social struggles for urban reform and the right to decent housing for the poor. Among the large state capitals, Belo Horizonte stands out for having a specific program for resetting families in situations of geological risk: the Structural Program for Risk Areas (PEAR). We conduct a sociological analysis of the flexible action of the pear bureaucracies working in low income communities. Armed with the concepts of embedded autonomy and street-level bureaucracy, we identify the agendas of behavior that emerge from tension in the exercise of the functions of this bureaucratic corps: the pear employees coordinate collective action and mediate conflict, while they administer scarce resources.
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